Accessibility

The shop

There is a single step of about four inches at the front door and no ramp. Somebody using a wheelchair cannot get into this shop unaided, and that is a real barrier rather than an inconvenience. We keep a portable ramp behind the counter and will bring it out if you telephone from outside or knock on the window, but it needs a member of staff and it is a worse experience than simply being able to come in.

Inside, the room is level. The gap between the tables is about thirty inches, which is tight; the counter seating is high stools with no back. The lavatory is at the back, reached along a corridor past the kitchen that is too narrow for a wheelchair, and there is no accessible cubicle.

We are telling you this rather than leaving you to discover it. A ramp at the door is a landlord conversation that has been going on longer than it should have.

What we can do

• Bring the ramp out for the step — telephone 000-000-0000 from outside or knock.
• Take your order at the table rather than at the counter.
• Bring an order out to a car parked on 61st Street.
• Read the menu to you, in English, Spanish, Italian, at whatever pace is useful.
• Tell you exactly what is in a dish, as many times as you need.

This website

The site is built as plain HTML with a stylesheet, and it works without JavaScript — the menu, every price, the hours and the contact details are all in the page rather than loaded afterwards. What JavaScript adds is the dropdown, the mobile drawer and a highlight on today's opening hours; blocking it costs you a highlight rather than the hours.

• Every page has one h1 and a heading structure you can navigate by.
• Every image has alternative text describing what is in it.
• Every image and video declares its width and height, so the page does not jump around as it loads.
• There is a skip link to the main content as the first thing on every page.
• Body text is measured for contrast against its actual background, not assumed — a tool in the build walks every page in a real browser and fails on anything under the threshold.
• Focus outlines are visible and have not been removed.
• Nothing moves, flashes or auto-plays with sound. The one video on the site is muted decoration and respects a reduced-motion preference.
• No text is an image, so it reflows and enlarges normally.

What is not perfect

The dropdown menu in the header is a hover-and-click affair that is workable but not exemplary with a screen reader; everything in it is reachable from the menu page and from the footer, which is the fallback. The opening-hours table uses a small type size we would like to increase. Neither has been tested with a real screen-reader user, and until it has, we would rather say so than claim a conformance level.

Tell us

If something here does not work for you, please tell us at pizzaria@bestdealwebdesign.com and be as specific as you can bear to be. A description of what you were trying to do and what happened instead is far more useful than a general report.